Previous incidents

June 2025
Jun 26, 2025
1 incident

Admin App Outage Due to Authentication Provider (Clerk) Outage

Downtime

Resolved Jun 26 at 06:56pm NZST

The issue with our downstream authentication service provider has been resolved. This issue temporarily affected sign-in to Caruso's Admin App and did not affect the Investor Portal.

1 previous update
May 2025
No incidents reported
April 2025
Apr 04, 2025
1 incident

In-app support (Intercom) is unavailable

Degraded

Resolved Apr 04 at 04:25pm NZDT

Caruso's in-app customer support provider, Intercom, has become available again. This issue was a result of Caruso's third-party service provider for in-app customer support, Intercom, undergoing emergency maintenance.

https://statuspage.incident.io/intercom-regions/us-hosting/incidents/01JQXN0KS04PAEZRND76070G02

1 previous update