Previous incidents

February 2024
Feb 20, 2024
2 incidents

Admin App Unavailable

Downtime

Resolved Feb 20 at 04:05pm NZDT

No further errors have been observed. This incident is marked as fully resolved, but we will continue to monitor our service closely for any related issues over the next 24 hours.

2 previous updates

Urgent maintenance

Maintenance

Resolved Feb 20 at 11:00pm NZDT

This urgent maintenance is scheduled to address a weakness in our system's fault tolerance that was identified after the system unavailability incident 2 hours ago.

January 2024
No incidents reported
December 2023
Dec 17, 2023
1 incident

Identity verification service maintenance

Maintenance

Resolved Dec 17 at 04:30pm NZDT

Onfido, one of Caruso's third-party dependencies for identity verification, is performing scheduled maintenance during this time.

Dec 12, 2023
1 incident

Intermittent errors when loading the Investor Portal

Degraded

Resolved Dec 12 at 06:02pm NZDT

The underlying issue with our investor portal application hosting provider, Vercel, has been marked as resolved.

3 previous updates