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Degraded

Delays sending email

Jan 30 at 05:30pm NZDT
Affected services
getcaruso.com

Resolved
Jan 30 at 07:27pm NZDT

99% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.

Updated
Jan 30 at 06:55pm NZDT

96% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.

Updated
Jan 30 at 06:30pm NZDT

92% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.

Updated
Jan 30 at 06:15pm NZDT

Approximately 85% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.

Updated
Jan 30 at 05:58pm NZDT

New email is sending instantly and being delivered at high rates. The backlog of email messages is steadily reducing and delivering to email inboxes.

Updated
Jan 30 at 05:45pm NZDT

We have implemented a fix and the backlog of email messages is being worked through and delivered at high rates.

Created
Jan 30 at 05:30pm NZDT

Due to a surge in email activity coinciding with new dedicated email IP addresses being configured, our email server has been throttled and there is a backlog of email messages. This issue is urgently being worked on by our engineering team.