Delays sending email
Resolved
Jan 30, 2026 at 6:27am UTC
99% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.
Affected services
Updated
Jan 30, 2026 at 5:55am UTC
96% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.
Affected services
Updated
Jan 30, 2026 at 5:30am UTC
92% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.
Affected services
Updated
Jan 30, 2026 at 5:15am UTC
Approximately 85% of the email backlog has now cleared. We are continuing to monitor all email delivery. New email is sending instantly and being delivered at high rates.
Affected services
Updated
Jan 30, 2026 at 4:58am UTC
New email is sending instantly and being delivered at high rates. The backlog of email messages is steadily reducing and delivering to email inboxes.
Affected services
Updated
Jan 30, 2026 at 4:45am UTC
We have implemented a fix and the backlog of email messages is being worked through and delivered at high rates.
Affected services
Created
Jan 30, 2026 at 4:30am UTC
Due to a surge in email activity coinciding with new dedicated email IP addresses being configured, our email server has been throttled and there is a backlog of email messages. This issue is urgently being worked on by our engineering team.
Affected services